US Toll-Free Numbers

Leveraging our relationship with telecommunications carriers in the United States and the Philippines, Blue Media is at the heart of the Call Center Revolution by providing number portability and flexibility to contact centers whose major customers reside in the US. Our Inbound 1-800 number services allow call centers to transcend long distance barriers and migrate to Asia-Pacific countries like the Philippines where they can perform low-cost, high-quality operations. What's more, our 1-800 numbers may be transformed into vanity of your design.

US Local Access Numbers

An extension of the inbound service, local access numbers allow end users to connect with a call center via numbers within their local areas. Local numbers give clients the feeling that customer support is just around the corner, promoting loyalty and a sense of community.

Outbound Telemarketing Ability

Complementing our Inbound Services, Blue Media nurtured relationships with Philippine IGF carriers to deliver outbound capability over the same line as the inbound toll-free and local access service. The result is high-quality telephone voice service at low cost to call centers.

Diversity with Voice-over-IP

To deliver added value to contact centers, our voice solutions include VoIP as alternative or back up to traditional call routes. With today's technology, VoIP drives down costs further at an unprecedented high quality.

Hardware Sales

Blue Media leverages its in-house expertise in setting up data networks and international voice circuits, by reselling hardware and related integration services to small carriers who operate their own switching and voice terminations. The Company is able to resell hardware profitably due to its close relationships with equipment manufacturers who value the Company's technical expertise and who occasionally test their equipment on the Company's premises. Such activities also keep the Company's principals on the cutting edge of both hardware and software developments.

Consultancy

Our initiatives to truly understand the call center business has enabled us to learn and share our knowledge of starting up offshore call center operations in Asia. We provide consultancy and professional assistance in terms of manpower, site selection and design, equipment acquisitions and technical design and network build-up for new call centers in the Philippines.